Refund Policy
Refund & Return Policy
At zaibulnisa.store, we want you to shop with complete confidence. Your satisfaction is important to us, and we aim to make our return process simple and transparent.
Returns
Items can be returned within 14 days of delivery, provided they are in their original condition, unused, and with all original tags and packaging intact.
Refunds
Once we receive and inspect your returned item, your refund will be processed within 7–10 business days. The amount will be credited back to your original payment method.
Please note that original shipping charges are non-refundable. However, in some cases, we may offer free returns on eligible items.
How to Initiate a Return
To start a return, please contact our customer support team with your order number. We will provide you with return instructions and a return shipping label (if applicable).
Non-Returnable Items
Certain items cannot be returned or refunded, including:
- Final sale items
- Customized or personalized products
- Underwear and intimate items
Need Help?
If you have any questions regarding your order or return eligibility, please feel free to contact our support team. We are always here to assist you.